Privacy Policy

Privacy Policy – Personal Information

It is important to ensure the privacy of your data and this privacy policy describes how the Company (‘we’, ‘us’) collect and process personal information about you; how we use and protect this information, and your rights in relation to this information.

This privacy policy applies to all personal information we collect about you. Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified.

1. Information we collect

We collect information concerning:

• clients
• suppliers
• staff
• other (potential clients, potential suppliers, potential staff)

1.1 Information we collect directly from you

The categories of information that we may collect directly from you include the following:

1. personal details (e.g. name, age, place and date of birth);
2. contact details (e.g. phone number, email address, postal address or mobile number);
3. details to enable us provide a service to you (details our licence providers request);
4. employment details (e.g. job title; employer name)

1.2 Information we collect when you use our services and websites

We use cookies and other tools (such as web analytic tools and pixel tags) to automatically collect information about you when you use Trust Networks sites, subject to the terms of this Privacy Notice and applicable data laws and regulations. The types of information collected automatically may include:

• information about the type of browser you use details of the web pages you have viewed
• your IP address
• the hyperlinks you have clicked,
• your user name,
• profile picture,
• gender,
• networks
• and any other information you choose to share when using Third Party Sites (such as when you use the “Like” functionality on Facebook or the +1 functionality on Google+)
• the websites you visited before arriving at our website.

1.3 Information we collect from other sources

The following are examples of the categories of information we may collect from other sources (such as business partners, intermediaries, internet, world check or commercial registers):

1. personal details (e.g. name, age, date of birth);
2. contact details (e.g. phone number, email address, postal address or mobile number);
3. for our staff and potential staff (e.g. employment history and other information available via CVs that have been registered with professional agencies).

2. How we use your personal information and the basis on which we use it

We use your personal information to:

1. provide you with products or services that you request from us;
2. consider you for a vacancy;
3. ensure that we have your correct details to enable us accept services from you;
4. consider you as a potential client, staff member or supplier.

3. Your rights over your personal information

Please let us know if any of the personal information that we hold about you changes so that we can correct and update the information on our systems.

You have the right to tell us if you:

• don’t want to be contacted in the future by us;
• would like a copy of the personal information which we hold about you;
• would like us to correct, update, or delete your personal information in our records
• wish to report any misuse of your personal information

To assist us in dealing with your request, please provide your full name and details.

4. Information sharing

In general, we do not share your personal information with third parties (other than service providers acting on our behalf) unless we have a lawful basis for doing so.

We may disclose or transfer personal data collected by us to our group companies insofar as reasonably necessary for the purposes of our service offering or for bona fide compliance purposes as well as on the legal basis set out in this Privacy Notice.

Other situations in which we may disclose your personal information to a third party, are:

1. perform other services we request from service providers;
2. in the course of a sale or an acquisition of the Company;
3. where permitted by law, to protect and defend our rights and property; and
4. when required by law, and/or public authorities;

We may also share aggregated information that cannot identify you for general business analysis, e.g. we may disclose the number of visitors to websites or services such as product specific license usage.

5. Information security

We have implemented generally accepted standards of technology and operational security to protect personal information from loss, misuse, alteration or destruction. We require all employees and principals to keep personal information confidential and only authorised personnel have access to this information.

• All our data is held on our systems;
• All our cloud data is hosted within our own secure cloud;
• All our systems are secured by passwords and industry best practice standards;
• We monitor our systems for unauthorised use;

We will retain your personal information in accordance with our data retention policy which sets out data retention periods required or permitted by applicable law.

6. Information transfer

Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided. We do this when we submit returns to our software product providers for license monitoring purposes.

When we transfer data, the information is transferred in compliance with applicable data protection laws.

7. Contact us

If you have questions or concerns regarding the way in which your personal information has been used, please contact:

GDPR@trustnetworks.co.uk

Trust Networks Ltd
Suite 4 STANTA Business Centre
3 Soothouse Spring
St Albans, Herts
AL3 6PF

Tel: 01727 867919

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the UK Information Commissioners Office which may be contacted as follows:

https://ico.org.uk/global/contact-us/

8. Changes to the privacy Policy

You may request a copy of this privacy policy from us using the contact details set out above.

We may modify or update this privacy policy from time to time and changes and additions to this privacy policy are effective from the date on which they are posted.

Please review this privacy policy from time to time to check whether we have made any changes to the way in which we use your personal information.